Privacy Policy for Secure Appliance Repair LLC
Last Updated: April 29, 2026
This Privacy Policy describes how Secure Appliance Repair LLC ("we", "us", or "our") collects, uses, and discloses your information when you use our website and services in San Jose, California.
1. Information We Collect
We collect information that you voluntarily provide to us, including:
Personal Identification: Name, email address, and phone number.
Service Details: Service address, appliance model, and description of the technical issue.
Usage Data: IP address, browser type, and interaction with our website (collected via Google Analytics).
2. How We Use Your Information
We use the collected information to:
Schedule and fulfill appliance repair service requests.
Send service updates and communicate with you regarding your inquiries.
Analyze website traffic and improve user experience.
Optimize local advertising campaigns via Google Ads.
3. California Privacy Rights (CCPA/CPRA)
As a resident of California, you have specific rights regarding your personal information:
Right to Know: You can request to know what personal data we have collected about you.
Right to Delete: You can request the deletion of your personal information, subject to certain legal exceptions (e.g., for completing a repair transaction or tax records).
Right to Opt-Out: We do not sell your personal data. However, you have the right to direct us not to sell or share your information in the future.
Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
4. Cookies and Tracking Technologies
We use cookies to enhance site functionality and for analytics. Specifically, we use Google Analytics and Google Ads tags to measure the performance of our marketing efforts in the San Jose area. You can manage your cookie preferences through your browser settings.
5. Third-Party Services
We share information with service providers who perform services on our behalf (e.g., scheduling software or CRM). These third parties are prohibited from using your personal information for any other purpose.
6. Data Security
We implement industry-standard technical and organizational security measures to protect your data. However, no method of transmission over the internet is 100% secure.
7. Children's Privacy
Our services are directed to adults and homeowners. We do not knowingly collect information from children under the age of 13.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
9. Contact Information
To exercise your rights or ask questions about this policy, contact us:
Secure Appliance Repair LLC Address:
Email: service@secure-appliance.com
Phone: (669) 303-0800